How Long is MSI Warranty? A Complete Guide for 2024
MSI (Micro-Star International) is a leading name in gaming laptops, motherboards, and other PC hardware. If you’re wondering how long MSI’s warranty lasts and what it covers, this guide provides all the details you need. Whether you own an MSI laptop, graphics card, monitor, or accessory, understanding the terms of MSI’s warranty ensures smooth support when you need it.
MSI Warranty Length by Product
1. Laptops
- Gaming Series Laptops: 1-year limited warranty from the date of purchase.
- Workstation Series Laptops: 3-year limited warranty.
Note: MSI provides a 1-year Accidental Damage Protection plan (U.S. only) called “No Oops,” but you must register your product within 30 days of purchase.
2. Graphics Cards
- New Graphics Cards: 3-year limited warranty.
- If proof of purchase (invoice) is not provided, the warranty starts from the manufacture date.
- Refurbished Graphics Cards: 6-month warranty.
3. Monitors
- Gaming Monitors: Typically 3 years (varies by region).
- To confirm warranty length, register your product on MSI’s official website.
4. Motherboards
- MSI motherboards generally come with a 2- to 3-year warranty, depending on the region and model.
5. Accessories
- Adapters, Batteries, and Accessories: 12-month limited warranty.
6. Other Products
- Docking Stations and Accessories: 1-year limited warranty.
- Power Supply Units (PSUs): Warranty ranges from 3 to 10 years, depending on the model (e.g., A850GF PSU provides 10 years).
What Does MSI Warranty Cover?
MSI’s standard warranty covers:
- Hardware defects due to faulty manufacturing.
- Repairs and replacement of defective components (e.g., motherboard, GPU, fans).
What’s Not Covered?
- Accidental damage (unless you have No Oops protection).
- Improper use, neglect, or environmental damage.
- Modifications, unauthorized repairs, or third-party parts.
- Damage caused by shipping or external factors like power failures.
How to Check MSI Warranty Status
Follow these steps to check your MSI product’s warranty status:
- Visit the MSI Warranty Page: Go to MSI’s Warranty Inquiry Page.
- Enter Your Product Serial Number:
- Locate the serial number on your product (usually on the back or underside).
- View Warranty Details: The warranty start date, end date, and coverage will be displayed.
Tip: Registering your product early ensures the warranty starts from the purchase date instead of the manufacturing date.
How to Claim MSI Warranty
Step 1: Contact MSI Support
- Visit the MSI Support Center or call the regional support team (626) 271-1004
- Provide your product’s serial number, proof of purchase, and a description of the issue.
Step 2: Obtain an RMA Number
MSI will issue an RMA (Return Merchandise Authorization) number after verifying the issue.
Step 3: Ship Your Product
- Securely package the product for shipping. MSI may provide a prepaid shipping label (varies by region).
- For U.S. customers, accidental damage claims require proof of registration.
Step 4: Repair or Replacement
MSI will either repair or replace the defective product and ship it back.
MSI “No Oops” Accidental Damage Protection
MSI’s No Oops program offers 1 year of accidental damage protection for certain laptops in the U.S. Key points:
- Covers spills, drops, and physical damage.
- Register the product within 30 days of purchase.
- Limited to 1 claim per year.
MSI Warranty Exclusions
MSI’s warranty does not apply under the following conditions:
- Accidental damage (unless covered by No Oops).
- Damage caused by improper maintenance, third-party services, or environmental factors.
- Missing serial numbers or tampered warranty labels.
- Normal wear and tear, including batteries and consumables.
Regional Differences in Warranty
The length of MSI’s warranty may differ by region. For example:
- In the U.S., most gaming laptops and GPUs carry a 1- to 3-year warranty.
- In Europe, gaming monitors like the Optix series are typically covered for 36 months.
MSI Extended Warranty Options
MSI allows you to extend the standard warranty for certain products through third-party service plans or MSI resellers.
- Extended warranties can be purchased within 90 days of purchase.
Common MSI Warranty Questions
Q: When does the MSI warranty begin?
A: The warranty starts from the date of purchase (with proof) or the product’s manufacture date if no proof is provided.
Q: Do I need to register my MSI product?
A: Registration is required for accidental damage protection and ensures warranty claims start from the purchase date.
Q: Is MSI’s warranty international?
A: Certain products, like laptops, include 1 year of International Warranty for MSI-supported regions.
Q: Does MSI warranty cover dead pixels on monitors?
A: Dead pixel policies vary by model and region. Check MSI’s support site for specific coverage.
Q: What if my seller doesn’t support warranty claims?
A: Contact MSI support directly. Claims are processed based on product serial numbers and purchase invoices.
Final Thoughts
MSI offers solid warranty coverage, ranging from 1 to 3 years depending on the product. Graphics cards, motherboards, and monitors are typically covered for 3 years, while gaming laptops come with a 1-year warranty.
To ensure smooth claims, always:
- Register your product within 30 days.
- Keep your proof of purchase.
- Understand regional differences in MSI warranty terms.
If you’re an MSI user, take advantage of the No Oops accidental damage protection for added peace of mind. For more information, check MSI’s support page or contact your local service center.
Protect your MSI device today and ensure years of worry-free gaming and performance!